Qsite privacy statement
Version 2.0 of 8 November 2026. Effective from 8 November 2026.
In short
- We only collect data we need to provide Qsite, to invoice and to help you.
- We never sell your data and we show no advertising.
- Our website uses no advertising cookies and does not follow you on other websites.
- Your data is stored on servers in the European Union. A few suppliers are American companies; we have agreements with them that protect your data.
- You can always view, correct or delete your data.
1. Who is responsible
Qsite.com B.V., Pijlkruidstraat 2, 8245 JN Lelystad, the Netherlands, Chamber of Commerce number 34255398, is responsible (controller) for processing personal data as described in this statement.
Questions about privacy? E-mail privacy@qsite.com. Maarten Klanderman, managing director, is our contact for privacy.
2. Who this statement is for
This statement covers:
- customers and users of Qsite (everyone with an account);
- visitors to qsite.com;
- people who contact us, for example at support@qsite.com;
- people who report misuse of a site.
Are you visiting a website made with Qsite? Then the owner of that website is responsible for your data, for example when you fill in a form there. Qsite is only the technical supplier (processor) in that case. Read that website's privacy statement or contact its owner.
3. What data we use, why and for how long
| Purpose | Data | Legal basis | Retention |
|---|---|---|---|
| Creating and managing your account | Name, e-mail address, password (encrypted), language, optionally company name and phone number, the first source of your sign-up (for example a partner code) and the page version you saw | Performance of the contract | As long as your account exists |
| Login and security | IP address, login times, two-step verification data, technical log files | Legitimate interest (security) | Log files 90 days |
| Hosting your website | The content you put on your site yourself | Performance of the contract | As long as your account exists |
| Qsite AI | The text of your request, site data needed for the answer, and the number of requests per month | Performance of the contract; legitimate interest for reviewing | The result becomes part of your site; we keep the number of requests for 2 years. We read back requests to Qsite AI, without names, to improve our answers, manual and site; we keep those requests for 12 months |
| Payment and invoicing | Name, address, e-mail address, Chamber of Commerce and VAT number, IBAN and mandate, payment status, invoices | Performance of the contract and legal obligation | Invoices and accounts 7 years (tax retention duty) |
| Customer support | Your e-mails and questions, and our answers | Performance of the contract and legitimate interest | 2 years after the last contact |
| E-mails about your account | E-mail address, your plan, the status of your trial | Performance of the contract | As long as your account exists |
| News about Qsite | E-mail address and name | Legitimate interest (existing customers) or consent | Until you unsubscribe |
| Statistics for qsite.com | Pages visited, source (referring site, campaign or partner code), clicks on buttons, device type, page version, and a random code in the qsite_vid cookie | Legitimate interest | 12 months |
| Preventing and handling misuse | Details of the report, the site and its owner | Legitimate interest and legal obligation | 2 years after handling |
We do not use data about your browsing on other websites and we do not ask for your gender.
Inactive free accounts. If nobody has logged into a free account for 12 months, we delete it. After about 6 months we send you a reminder and 30 days before deletion a final warning.
If you cancel or delete your account we delete your data within 30 days. Copies in backups disappear within 90 days. Data we must keep by law, such as invoices, we keep for as long as required.
4. Artificial intelligence (Qsite AI)
Qsite AI creates texts, designs and SEO advice with AI models from Anthropic. When you use Qsite AI, we send the data needed for your request to Anthropic. Anthropic processes it as our processor, does not use it to train AI models and keeps it only briefly.
AI may also help us write answers to questions sent to our customer support. A person remains responsible for customer support.
We make no decisions that are taken by a computer alone and that have significant consequences for you. Our automatic checks against misuse can temporarily hold back a new free site; a person then reviews that site and you can always ask for an explanation.
5. Who we share data with
We do not sell your data. We only share it with suppliers we need to provide Qsite, or when the law requires us to. We have a data processing agreement with every supplier that processes personal data for us.
| Supplier | Purpose | Location |
|---|---|---|
| Laravel Cloud (Laravel Holdings Inc.) on Amazon Web Services | Hosting Qsite, the database and files | Servers in Frankfurt (EU); company in the US |
| Anthropic | Qsite AI and help with customer support | US |
| Cloudflare, Inc. | Security and speed of our sites (protection against attacks and bots) | Global network, including the EU; company in the US |
| Mollie B.V. | Payments and direct debit | Netherlands |
| HostFact (on our own server) | Customer records and invoices | Netherlands |
| Twinfield (Wolters Kluwer) | Accounting | Netherlands |
| Own mail server (mailcow) | Mailboxes and sending e-mail | Netherlands |
| Only if you connect Google Search Console yourself in the SEO tools | US | |
| Our accountant | Annual accounts and tax returns | Netherlands |
Data outside the EU. Some suppliers are American companies. In that case we make sure there are appropriate safeguards, such as the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.
6. Cookies
Qsite.com and the admin only use cookies that are needed for the site to work, such as remembering that you are logged in. For our visitor statistics we use one statistics cookie of our own with a random code, which we share with no one. Read more in our cookie statement.
7. Security
We take appropriate measures to protect your data. For example: all connections are encrypted (https), passwords are stored encrypted, administrators use two-step verification, we have our software checked for security regularly and we make backups.
If you think your data is not properly secured, or you see signs of misuse, e-mail privacy@qsite.com immediately.
8. Your rights
You have the right to:
- view your data;
- have incorrect data corrected;
- have your data deleted;
- have processing restricted;
- object to processing based on legitimate interest, and unsubscribe from news;
- receive your data in a common file format (data portability);
- withdraw your consent, where we use your data based on consent.
You can change much of your data yourself in your account. For the rest, e-mail privacy@qsite.com. We respond within one month. To be sure the request comes from you, we may ask you to send it from your account's e-mail address. We do not ask for a copy of your ID unless there is really no other way.
If you disagree with how we handle your data, please tell us first. You may also file a complaint with the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl) or the authority in your own country.
9. Children
Qsite is intended for people aged 16 and over. If you think we hold data of a younger child without permission, please contact us. We will then delete that data.
10. Changes
We update this statement when our service or the law changes. The date at the top shows when it last changed. We inform customers of important changes by e-mail.