A contact form that people actually fill in
A form with too many questions stays empty. This is how to make a contact form that is short, clear and answered quickly.
For many visitors a contact form is the easiest way to reach you. But a form that is long or unclear does not get filled in. With a few choices you make it easy for them.
As short as possible
Every extra question is a reason to give up. Start with the minimum: name, email address and message. Do you really need more, such as a phone number for a call back? Then do not make that field required.
Clear labels on the fields
Put what you want to know above every field, in plain words. "What can we help you with?" works better than "Comments". Keep the label visible when someone starts typing, so nobody forgets what was asked.
A button that says what happens
"Send your question" says more than "Submit". After sending, your visitor sees a short confirmation: that the message has arrived and when they can expect an answer.
In the right place
- Put a link to your contact page in the menu.
- Put a button to the form below your services.
- Also show your phone number and email address. Not everyone likes filling in a form.
Answer quickly
Even a well-made form does not help if the answer takes a week. Preferably answer within one working day. If that does not work, send a short message that you are on it.
Forms in Qsite
In Qsite you make a form yourself, with the fields you need. You put it on a page with one click. Messages arrive in your email. A new site already has a contact page with a form ready.
Want customers to reach you easily? Try Qsite for free.