Setting up your mail on your phone and computer

You can read your mail with any e-mail program or app, such as Outlook, Apple Mail, Gmail on your phone or Thunderbird. Often the app finds the settings by itself when you enter your e-mail address and password. If it does not, choose to set up the account manually (sometimes called IMAP or Other account) and enter:

Setting
User name your full e-mail address, such as info@yourbusiness.com
Password the password of the mailbox
Incoming mail (IMAP) server mail.qsite.eu, port 993, SSL/TLS
Incoming mail (POP3, only if your app cannot do IMAP) server mail.qsite.eu, port 995, SSL/TLS
Outgoing mail (SMTP) server mail.qsite.eu, port 465 with SSL/TLS, or port 587 with STARTTLS
Outgoing mail, sign in yes, with the same user name and password

Choose IMAP if you read your mail on more than one device: you then see the same folders and read messages everywhere.

For step-by-step help for your app, open the guide of our mail server: https://docs.mailcow.email/client/client/#host=mail.qsite.eu&ui=mail.qsite.eu&port=443 and choose your program. Enter your own e-mail address there.

Webmail: you can also read your mail in the browser at https://mail.qsite.eu, with your e-mail address and password.

Does it not work? Check that you use the full e-mail address as user name and that the password is right. You set a new password under E-mail by choosing the address.

Which settings do I use in my mail program?

Use your full e-mail address as the user name and the password of the mailbox. Incoming mail (IMAP): mail.qsite.eu, port 993, SSL/TLS. Outgoing mail (SMTP): mail.qsite.eu, port 465 with SSL/TLS or port 587 with STARTTLS, signing in with the same user name and password. Only if your app cannot do IMAP: POP3 on mail.qsite.eu, port 995, SSL/TLS. Most mail apps find these settings by themselves when you enter your address and password. Step-by-step help per app: https://docs.mailcow.email/client/client/#host=mail.qsite.eu&ui=mail.qsite.eu&port=443

How do I set up my mail on my phone?

On an iPhone: Settings, Apps, Mail, Mail Accounts, Add Account, Other, Add Mail Account. On Android in the Gmail app: Add another account, Other. Enter your full e-mail address and the password of the mailbox. If the app does not find the settings, choose IMAP and enter mail.qsite.eu as the server for incoming (port 993, SSL/TLS) and outgoing mail (port 465, SSL/TLS).

Can I read my mail in the browser?

Yes. Go to https://mail.qsite.eu and sign in with your full e-mail address and the password of the mailbox. You can read, write and search your mail there, also when you are away from your own computer.

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