Security

Report a security issue

The security of Qsite and of our customers' sites matters to us. Still, there may be a weakness in our systems. Have you found one? Let us know and we fix it as quickly as possible.

How to report it

E-mail your findings to security@qsite.com. Is it about misuse of a site, such as phishing or spam? Then e-mail abuse@qsite.com.

Give enough information for us to reproduce the problem, such as the URL or IP address of the system and a description of the weakness.

What we ask of you

  • Do not use the weakness further than needed to show it. Do not view, change or delete other people's data.
  • Share the problem with no one until it is fixed, and then delete any confidential data you have seen.
  • Do not use attacks on physical security, social engineering, overloading (DDoS), spam or other people's services.

What we promise

  • We respond within 3 working days with our assessment and an expected date for a fix.
  • We keep you informed of the progress.
  • If you keep to the arrangements above, we do not report you to the police or take legal action against you.
  • We treat your report confidentially and only mention your name if you want us to.